Terms & Conditions
At Molli, your satisfaction is our priority. If you’re not fully happy with your purchase, we gladly accept returns and exchanges under the following conditions:
• Items must be returned or exchanged within 14 days from the original purchase date.
• Products must be in new, unused condition, with no signs of wear, washing, or alterations.
• All original tags must remain attached, and items should be returned in their original packaging (e.g., shoe boxes, accessories bags, etc.).
• A valid receipt or proof of purchase must be provided at the time of return or exchange.
Important Notes:
• Items that are damaged, worn, or altered may not be accepted.
• Certain items, such as swimwear or custom-made pieces, are non-refundable and non-exchangeable for hygiene and safety reasons.
• Refunds will be issued in the original form of payment, cash, or as store credit, depending on the nature of the return.
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Gift Return Policy
If you received a Molli item as a gift and wish to return it, we are pleased to offer store credit equal to the item’s value.
Please note:
• Cash refunds are not available for gift returns.
• Returned gifts must meet our standard return conditions: unused, in original packaging, with tags attached, and returned within 14 days of the purchase date.
⸻
Molli reserves the right to refuse returns that do not comply with the above policies.
• Items must be returned or exchanged within 14 days from the original purchase date.
• Products must be in new, unused condition, with no signs of wear, washing, or alterations.
• All original tags must remain attached, and items should be returned in their original packaging (e.g., shoe boxes, accessories bags, etc.).
• A valid receipt or proof of purchase must be provided at the time of return or exchange.
Important Notes:
• Items that are damaged, worn, or altered may not be accepted.
• Certain items, such as swimwear or custom-made pieces, are non-refundable and non-exchangeable for hygiene and safety reasons.
• Refunds will be issued in the original form of payment, cash, or as store credit, depending on the nature of the return.
⸻
Gift Return Policy
If you received a Molli item as a gift and wish to return it, we are pleased to offer store credit equal to the item’s value.
Please note:
• Cash refunds are not available for gift returns.
• Returned gifts must meet our standard return conditions: unused, in original packaging, with tags attached, and returned within 14 days of the purchase date.
⸻
Molli reserves the right to refuse returns that do not comply with the above policies.